Frequently Asked Questions

Please read our FAQ before sending us a message.

What are my shipping/delivery options?

KLpoppers.com offers the following delivery types:

All delivery is FREE for orders above 100 Ringgit.

Kuala Lumpur Region

This delivery service requires 1-2 working days.

Rest Of Malaysia

This delivery service requires 2-3 working days.

Delivery will be done via express doorstep courier delivery.

Do you do COD?

We do not do COD.

Payment will be collected via our online payment methods, before we ship out your items.

Which payment methods are accepted at KLPoppers.com?

Currently only bank transfers are accepted. We DO NOT deal with cash on delivery. All orders will be paid for in Malaysia Ringgit (MYR). Place an order with us and payment instructions will be sent to your email shortly. The payment is confirmed only upon receiving your payment.

How long will delivery take?

2 – 3 Working days in general.

2 Working days if you are located in KL Or Klang Valley.

3 Working days for all other locations within Malaysia.

How secure is shopping on KLPoppers.com? Is my data protected?

KLPoppers.com is encrypted by a highly secure HTTPS protocol. All your data is encrypted and saved securely.

What exactly happens after ordering?

Payment instructions will be sent to you via your provided email address. Kindly make the payment using local fund transfer and inform us. Your order will be processed once you have made the payment.

Refund Policy?

For any reason if you are unhappy with your purchase, write in to us at sales@klpoppers.com and we will arrange for a full refund based on our own discretion.

Any more questions? Contact us Here.